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Privacy policy

This Privacy Policy explains how Access Fobs Limited (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit or make a purchase from accessfobs.co.uk(the “Site”).

We are committed to protecting your privacy and ensuring that any personal information you provide is handled responsibly.

Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about the pages you view, the products you interact with, referral sources, and your interactions with the Site.

How we collect Device Information:

  • Cookies: Small files placed on your device, often including anonymous unique identifiers. More info
  • Log files: Record actions on the Site, including IP address, browser type, referring/exit pages, and timestamps
  • Web beacons, tags, and pixels: Track how you browse the Site

Order Information

When you make a purchase or attempt to make a purchase, we collect:

  • Name, billing, and shipping addresses
  • Payment information (credit/debit card, PayPal, or other chosen method)
  • Email address and phone number

Personal Information in this Privacy Policy refers to both Device Information and Order Information.

How We Use Your Personal Information

We use your Personal Information to:

  • Process and fulfil orders, including payment, shipping, and invoicing
  • Communicate with you regarding orders, support, or promotions (if opted in)
  • Screen orders for potential risk or fraud
  • Improve and optimise the Site, including analytics on user behaviour

Abandoned checkout: If you add a product to your cart but do not complete checkout, you may receive a reminder email if you provided your contact information.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate the Site and provide our services:

We may also share Personal Information to:

  • Comply with UK laws, court orders, or lawful requests from regulators or law enforcement
  • Protect our rights, property, or safety, or that of our customers and others

We do not sell your personal information to third parties for marketing purposes.

Behavioural Advertising

We may use Personal Information to provide targeted advertising or marketing communications.

Opt-out links:

To unsubscribe from Access Fobs emails sent via Mailchimp or Klaviyo, use the unsubscribe link in any marketing email.

Do Not Track

Our Site does not change its data collection or use practices in response to “Do Not Track” signals from your browser.

Your Rights (UK/EU Residents)

If you are a European resident, you have the right to:

  • Access personal information we hold about you
  • Request correction, update, or deletion of your personal information

We process information to fulfil contracts (e.g., orders) or pursue legitimate business interests. Your data may be transferred outside Europe, including to Canada and the USA.

Data Retention

We retain Order Information for our records unless you request deletion.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, legal requirements, or operational needs. The latest version is always available on this page.

Contact Us

For questions, complaints, or to exercise your privacy rights, contact:

Access Fobs Limited
Re: Privacy Compliance Officer
Unit 3E The Gateway, Fryers Way, Silkwood Park
Ossett, Wakefield, WF5 9TJ, UK
Email: support@accessfobs.co.uk

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